The Acticall Group, a long-standing expertise in banking: from electronic banking to customer relationships
As new means of payment appear and various players continuously increase their effort to differentiate their offer in a highly competitive market, the landscape of customer relationships in the banking sector has been greatly transformed.
The challenge now is to leverage traditional services offered to customers, holders and businesses, via electronic banking and support services, but also to seize opportunities related to changing market conditions by staying tuned to its evolutions.
ActiBank, The Acticall Group's Business Division dedicated to customer relationships in the banking sector, supports banks and financial institutions in managing new challenges.
ActiBank aims at:
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ActiBank bank sets the customer at the heart of its process. The operational approach is custom designed and adapted to the client's life cycle.
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With over 30 years experience in electronic banking and 15 years in customer relationships, with more than 220 million claims processed since 1978, including 4 million in 2010, The Acticall Group's unique expertise has led to the development of long-term, effective collaborations with banks.
ActiBank's expertise includes:
